MyCollection policy

Privacy Policy

Your collection is personal. So is your data. This policy explains, in plain language, what information MyCollection handles and the control you have over it.

On this page
01

Overview

This Privacy Policy explains what personal information MyCollection collects, why we collect it, how it is used and the rights you have in relation to it.

MyCollection acts as the data controller for the personal information processed through the platform. This policy applies to all members and visitors.

02

Information we collect

We collect the information needed to operate the marketplace, including:

  • ·Account details such as your name, email address and username
  • ·Profile information and collection content you choose to publish
  • ·Listing descriptions, photographs and prices
  • ·Order, shipping and delivery information
  • ·Messages sent between members through the platform
  • ·Reviews, offers and transaction history
  • ·Technical information such as device, browser and usage data
03

Payment information

Payments on MyCollection are processed by Stripe.

When you buy, your payment details are provided directly to Stripe. MyCollection does not see or store your full card number.

When you sell, Stripe may collect identity and bank account information from you to verify your account and pay out your proceeds. That information is handled by Stripe under its own privacy terms.

We receive from Stripe the information needed to record orders, commission and payout status.

04

How we use information

We use personal information to:

  • ·Operate your account and collections
  • ·Process orders, payments and payouts
  • ·Enable messaging between buyers and sellers
  • ·Provide Buyer Protection and resolve disputes
  • ·Enforce the Marketplace Rules and Seller Rules
  • ·Prevent fraud and keep the platform secure
  • ·Improve and develop the platform
  • ·Meet legal and regulatory obligations

We do not sell your personal information to third parties.

05

Public information

Some information on MyCollection is public by design. Your username, public profile, public collections and listed items can be viewed by anyone, including visitors who are not signed in.

You can control whether individual collections are public or private from your account. Private collections are not shown on your public profile.

Messages between members are private to the participants of the conversation.

06

Sharing information

We share personal information only where necessary, including with:

  • ·Stripe, to process payments, verify sellers and pay out proceeds
  • ·The other party to your transaction, where needed to complete delivery
  • ·Service providers that host or support the platform
  • ·Authorities or advisers where required by law or to protect members
07

Retention and deletion

We keep personal information for as long as your account is active and for a reasonable period afterwards where needed for legal, accounting or dispute purposes.

You can request deletion of your account and personal information. Some transaction records may need to be retained where the law requires it.

08

Your rights

Under data protection law, including the GDPR, you have the right to:

  • ·Access the personal information we hold about you
  • ·Correct inaccurate information
  • ·Request deletion of your information
  • ·Object to or restrict certain processing
  • ·Receive a copy of your information in a portable format
  • ·Complain to your data protection authority

To exercise any of these rights, contact us using the details below.

09

Cookies

MyCollection uses cookies and similar technologies to keep you signed in and to operate the platform. Details are set out in the Cookie Policy.

10

Contact and changes

If you have a question about this policy or about how your information is handled, contact MyCollection through the platform or by email at privacy@mycollection.app.

We may update this Privacy Policy from time to time. The current version is always published on this page.

MyCollection may update this Privacy Policy from time to time. The current version is always published on this page. Continued use of MyCollection after a change takes effect constitutes acceptance of the updated policy.